Refund policy
Due to the custom nature of all items. Every product on the site is custom made and personalized to the customer's liking. All items are final sale. Glitterally Obsessed does not offer cancellations, exchanges, returns or offer refunds. By sending payment in full you acknowledge that you have read & fully understand our policies and terms + conditions. If at any time the customer becomes indecisive or has buyer remorse, continuously tries to change or alter their order after their order has been confirmed and paid for in full. The order will be canceled and the 80% restocking fee will be automatically deducted from the order. By paying for your order in full you agree to all terms and conditions and acknowledge that you fully understand we do not offer exchanges, cancellations, refunds, or returns. All sales are final.

Restocking fee will apply 

If you request a cancelation after your order has been confirmed. Your order will be canceled and a restocking fee will be deducted from your full refund amount.
If your order is missing important information such as decal info. and etc. We will reach out via the email address you provided at checkout and ask for you to update your personalization request. After two attempts with no response we will cancel and partially refund your order with the restocking fee deducted form your total refund.
If at any time the customer seems unsure about their order or request changes to the order after it has been confirmed. The order will be canceled and partially refunded with the restocking fee deducted from the total refund amount.
Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).Personal information we collectWhen you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers & all accepted forms of payment), email address, and phone number. We refer to this information as “Order Information”.When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.How do we use your personal information?We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:- Communicate with you;- Screen our orders for potential risk or fraud; and- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).Sharing you personal InformationWe share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.Behavioural advertisingAs described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at can opt out of targeted advertising by using the links below:- Facebook: Google: Bing:, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: not trackPlease note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.Your rightsIf you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.Data retentionWhen you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.ChangesWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.Contact usFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail.
Terms of service
All items will be completed in the timeframe stated in the listing description on our website.  Glitterally Obsessed reserves the right to decline, cancel, or refund orders due to business or professional reasons. If at any time the customer becomes indecisive and starts to request changes or modify their order after the order has been confirmed, or the customer become disrespectful their order will be cancelled and partially refunded. There will be a 65% restocking fee deducted if we or the customer request to have their order canceled. Glitterally Obsessed will communicate via email with the customer for any custom order request . The customer must pay their invoice or reserved listing within 24 hours to secure their spot in the queue. Glitterally Obsessed will send a reminder email to notify the customer of their outstanding invoice or reserved listing. If the second invoice or reserved listing is not paid Glitterally Obsessed will terminate the customer due to nonpayment. All prices are subject to change due to add-ons, specialty design orders, special requests, custom orders, specialty glitter, & etc. A invoice will be sent for any additional money needed to complete the customers custom request.  Once your order is confirmed Glitterally Obsessed will only create the item listed in the display picture. If the customer adds a note during checkout and wants to customize the item ,then customer will have to pay the additional fees associated with the newly customized item. Glitterally Obsessed is not responsible for misspelled name decals typed by the customer, monogram decals that are placed in the wrong order due to the customer not filling out the correct monogram order, wrong decal color selection made by the customer, or wrong decal font or decal placement due to the customers error. Glitterally Obsessed does not send decal mock up previews so the customer can see the decal before they receive their order. All decals will be placed during the design process without the customers approval.  Glitterally Obsessed is not responsible for any products we sell being damaged by the customer after the package is received. All tumblers and other items have before send off pictures taken before shipment to show that each item was in perfect condition before it mailing. Glitterally Obsessed is not responsible for lost, stolen, or misplaced packages due to incorrect shipping information entered by the customer. Glitterally Obsessed is not responsible for any items that are damaged, lost in transit, or delayed due to the shipping carrier or weather related issues. Once your package has been sent off & tracking number(s) has been sent via email we are no longer responsible for your package. All shipping damages can have a claimed filed & will be approved or denied via the shipping provider. Please make sure to keep all original packaging & take pictures of the damage to help ensure that you will have an approved claim to be refunded for the damages. Glitterally Obsessed has no control if your claim is denied by the shipping carrier. The customer will have to contact the shipping company for all reasoning why the claim wasn't approved. Glitterally Obsessed reserves all rights to post pictures & videos of any & all items sold by us on all social media accounts. By paying for you order you agree to all the terms above and acknowledge and fully understand we do not offer exchanges, cancellations, refunds, or returns. All sales are final. 
By paying clicking the terms and conditions box at checkout you agree to all terms & conditions listed above and also in the  terms & conditions listed in the FAQ section on our website.
Shipping policy
Once your order ships you will receive tracking information via email. Items typically are delivered within 3-5 business days. You can add signature confirmation as an extra security step to ensure your package is delivered directly to you. If you choose the upgrade you must sign for your package at the time of delivery. If you are not home at the time of delivery your package will be taken back to your local post office for you to pick up. The customer must take all necessary actions to pick up their package. Glitterally Obsessed is not responsible for packages that have not been picked up from the post office, or packages that have been left for 30+ days at the post office due to the customer not making the proper arrangements for the package to be picked up or redelivered. If your package is sent back to us you will not receive a refund and we will not make arrangements to send the item to you. If your item arrives damaged the first thing you need to do is take pictures of the item & the box showing where the damage is. Once you have the pictures send them to us via email .Taking pictures of the cup & original packing material is very critical in order to file a claim with USPS & for it to get approved. Glitterally Obsessed will start the claim for you & if your claim is approved we will start on a replacement item. You will have to send the damaged item back to us to receive a new item.